We're sorry - Preston City Council apologises over residents' bin anger
Preston City Council has apologised for the “continued disruption regarding missed bin collections.
Preston City Council has apologised for the “continued disruption regarding missed bin and caddy waste collections.
Local authorities nationwide were ordered by the government to begin dedicated food waste collections from March 31. Residents will be expected to separate food from their general rubbish.
To enable them to do that, households received two new ‘caddies’ - a small one to be kept in their kitchen and a larger one for outside.
The containers - along with a bag of liners for the kitchen caddy were distributed to properties in the Preston City Council area from February 23.
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However, not all has been running smoothly since as the council said they are aware of bins and caddys that have been missed during the changeover.
A spokesperson for the council said: “We’re sorry for the continued disruption this may have caused. We’re doing our best to catch up on the collections.
“This is the biggest change to how we collect and recycle your waste in over a decade.
“More than 90% of households in Preston are now on a new collection schedule.”
They added: “Please make sure your bin is out by 7am If your road hasn’t had a collection, we will return as soon as we can, please keep your bin out.
“Please do not report the same missed collection more than once. If you have already logged a missed collection, our team will get to it as soon as we can.”
You can check your collection day here
Report your missed bin collection here