McDonald's in Friargate reopens after 'Convenience of the Future' refurbishment

A McDonald's in Preston has reopened after being closed for the past five weeks.

The branch in Friargate which is owned and operated by local Franchisee Nigel Dunnington underwent a 'Convenience of the Future' refurbishment which promises to deliver a better customer experience for all.

McDonald's in Friargate reopens after 'Convenience of the Future' refurbishment.placeholder image
McDonald's in Friargate reopens after 'Convenience of the Future' refurbishment. | UGC

With consumers increasingly looking for greater speed, efficiency and choice when ordering their food, McDonald’s ambitious ‘Convenience of the Future’ restaurant revamp programme will combine a new restaurant layout with the latest technology to create a more seamless and enjoyable experience for customers.

Improvements have been made for restaurant crew with a redesign of the crew room which will create a more relaxing and comfortable space for them to take a well-deserved break.

Improvements have been made for restaurant crew with a redesign of the crew room which will create a more relaxing and comfortable space for them to take a well-deserved break.placeholder image
Improvements have been made for restaurant crew with a redesign of the crew room which will create a more relaxing and comfortable space for them to take a well-deserved break. | UGC

Nigel Dunnington, who owns and operates 18 McDonald’s restaurants in Lancashire, said: “I’m proud to reinvest in our Preston Friargate restaurant - especially as McDonald’s celebrates its 50th anniversary in the UK this year!

“The dining area is more contemporary, and we now have separate facilities for our dine-in customers and our couriers leading to a better experience for everyone.

“It’s exciting to see the fresh new look and feel of our Preston restaurant and I’m confident the changes will not only benefit our customers but also our staff as they will help make their jobs a little easier.”

Meet the team!placeholder image
Meet the team! | UGC

While the traditional walk-in remains core to how customers order, the redesign of McDonald’s kitchens and dining areas as part of Convenience of the Future will better integrate digital sales channels, the McDonald’s App and make smarter use of internal space to enhance the dine in experience.

With dedicated areas for the different ways to order, along with the removal of the front counter, the revamp will offer a more efficient way to order and will leave customers with more space to enjoy their meal.

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