Best Western now investigating Park Hall Hotel closure

The chain, which operates over 260 hotels in the UK, has launched a 'full investigation' into the events that led the hotel's shock closure on Monday (February 7).

Following its sudden closure, it was revealed that the hotel had entered into an agreement with Serco to repurpose the hotel as accommodation for asylum seekers.

"If necessary, we will terminate the hotel from our brand," Best Western told the Post, as it sought to distance itself from the public backlash against Park Hall's owners.

A spokesman for Best Western Hotels said: "We are incredibly disappointed to hear the news coming from the Park Hall Hotel.

"We were unaware of the situation, and this is not the standard of guest experience we expect from the hotels we partner with.

"All hotels Best Western works with are independently owned and independently managed, so all operational decisions are taken by the hotel's owners and management team, not the brand.

"We are conducting a full investigation into the events of recent weeks and if necessary, we will terminate the hotel from brand."

It follows a damning statement from Chorley Council yesterday (Tuesday, February 8) in which the authority said it was kept in the dark about the plans to house asylum seekers at the hotel in the weeks to come.

"We will be contacting the Government straight away to find out exactly what’s happening and why we have not been involved until right at the last minute," said council leader Alistair Bradley.

You can read the full Chorley Council comment here.

Thanks for reading. If you value what we do and are able to support us, a digital subscription is just £1 per month for the first two months. Try us today by clicking HERE.