TUI has cancelled all UK flights to Florida until December - here's what to do if you were due to travel

Friday, 26th June 2020, 12:50 pm
Updated Friday, 26th June 2020, 12:50 pm
The move relates to changes in the rules at Florida's Walt Disney World resort (Photo: Shutterstock)

by Conor Marlborough

TUI has cancelled all holidays to Florida for its customers in the UK and Ireland up to the end of November 2020, "due to the ongoing uncertainty around international travel restrictions and the unprecedented impact of Covid-19".

In a statement the firm said, "The decision has been made following new health and safety measures implemented at Walt Disney World to ensure the safety of its guests.

Sign up to our daily newsletter

The i newsletter cut through the noise

"These changes would significantly impact the holiday experience for many TUI customers who plan their magical and often once in a lifetime Florida holiday."

New safety rules at the Disney resort will require visitors aged two and older to wear face coverings at all times, except when eating or swimming once it reopens. Temperature screenings may be required for entry to some locations, and the number of entry tickets will be limited.

TUI said, "As part of TUI's new holiday promise, the UK's biggest tour operator commits to only operating holidays where it's able to guarantee an enjoyable, relaxing and safe holiday without significant changes at their destination."

What should I do if I have a holiday booked with TUI?

Customers are being offered a range of alternative options, including delaying their trip until next year or changing their destination - both with a booking incentive - or a full refund.

TUI customers who have holidays booked until 31 August will be able to make changes to their booking free of charge until 30 June.

Walt Disney World is due to partially reopen on 15 July, but a petition calling for a delay due to the recent increase in the number of coronavirus cases in Florida has gathered more than 11,000 signatures.

A version of this article appeared on our sister site, The Scotsman