Customslink aims to enable anyone, from a sole trader to a large business, to deal with post-transition customs formalities.
It has been developed by Walton-le-Dale based Freightlink, Britain’s largest online freight ferry ticket agency, which recognised that because of the complexities of the customs process, many of its SME haulier customers would simply stop trading with Europe.
It said CustomsLink was built to support fast-moving ferry and Eurotunnel traffic, such as hauliers, couriers and small traders with multi-drop loads and short lead times.
The cloud-based software creates customs documentation, electronically via a step-by-step process, available on desktop, smartphone and tablet devices. Users can also submit safety and security declarations to the relevant locations too.
Designed for all aspects of the supply chain, hauliers can update shipping routes, group loads and add and remove consignments whilst on th e move, giving them continued real-time flexibility.
Amanda Gunn, head of customs at Freightlink, which used to be based in Warton before its expansion to bigger premises, said: “We identified a gap in the market after discovering that most existing offerings comprised of legacy software based on the deep-sea container model. They didn’t work for hauliers, importers and exporters.
“We were told again and again that what we were looking for didn’t exist. As experts in our field, we felt that we could find a solution that would not only fix the problem, but streamline customs processes on the whole.
“Over the last few months, our team of developers has been working around the clock to develop CustomsLink, a revolutionary software, designed for all aspects of the supply chain”
It is available now for the UK and EFTA countries ready for the end of the EU exit transition period.
Amanda warned: “The clock is ticking towards the first of January and in order to be prepared for the new rules traders need to act now.”
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