Ofcom

BT, EE, TalkTalk and Vodafone have been named Britain's most complained-about broadband providers in new Ofcom figures, as campaigners call for an end to mid-contract price rises that can add £48 a year to household bills.

Four broadband giants top Ofcom complaints list

Millions of UK households face another broadband bill increase in April 2027, even if they are locked into an existing contract, prompting fresh calls for a ban on mid-contract price rises.

Broadband customers face fresh £48 bill warning

Burnley's Shakira Khan attends the ITV Palooza 2025 at The Barbican on November 11, 2025.

Treatment of Lancs Love Islander Shakira receives most Ofcom compaints

Debbie Duncan, from Oswaldtwistle, launched an official Parliamentary petition calling for a new ‘Jay Law’ backed by Hyndburn MP Sarah Smith

Jay Slater's mum Debbie says 'it's cruel & constant' in desperate plea

Families could cut their annual bills by as much as £300 simply by switching provider

Ad Feature How switching broadband could save your family £300 a YEAR

An initiative which aims to cut the risk of harm and death among drug users by giving them digital devices has secured funding to continue its work

Top-rated student SIM deal for just £2.38 a month with EU roaming

Ofcom is investigating Online Safety Act rule breaches

34 websites investigated for breaching new internet rules

(Photo: CHRIS J RATCLIFFE/AFP via Getty Images)

Millions owed £18m in refunds as telecoms firm pays over rule breach

Even with new legal safeguards, parents have a role to play in keeping children safe online

1 in 10 kids have seen adult content online – safety talks at any age

There are ways parents can help their children be safer and more aware on social media

5 ways parents can help kids be social media safe, from a psychologist

Ofcom's collection of new law changes are aimed at keeping children safer online

How Ofcom’s new online safety changes will protect your child

TV network find over 'miracle water' claim

TV channel fined £150k for claiming water could 'cure cancer'

(Photo: Pexels)

Major household bills change coming under new rules - what it means

Good Morning Britain, Love Island, Emmerdale: TV shows with most Ofcom complaint...

Radio Leyland accidentally broadcast a song containing highly offensive language (image: Pixabay)

Local radio station rapped for playing ‘F-word' song on a Saturday morning

The BBC has been ordered to work closely with publishers amid concerns over threat to local news.

BBC ordered to work closely with publishers
The BBC has been ordered to work more closely with publishers amid growing concerns about the threat it poses to the future of independent local news.
By The Newsroom

Editorial chiefs from across local publishers have sent a strong message to the BBC about its expansion

Analysis BBC must abandon the plan to elbow its way into local journalism

Red phone boxes outside the old post office in Abingdon Street, Blackpool town centre.

Do you fancy giving a new lease of life to a red phone box?

Love Island winners Jess and Sammy

Love Island hit with 1,000 Ofcom complaints - here’s why

Ofcom has launched an investigation into BT after a nationwide disruption to emergency call services over the weekend. (Photo by Leon Neal - Pool/Getty Images)

Breaking Investigation launched to look into 999 calls failure by BT

Adjoa Andoh

Ofcom take no action over Adjoa Andoh’s coronation balcony comment

The coronation of King Charles recieved more than 8,000 Ofcom complaints

King Charles coronation receives more than 8,000 Ofcom complaints

Roisin and Joe on Gogglebox.

Breaking Gogglebox hit with Ofcom complaints over star’s Coronation comments

Adjoa Andoh

Bridgerton star’s coronation comments lead to ‘record’ complaints

WhatsApp could disappear off UK phones if the company do not comply with the Online Safety Bill

WhatsApp could disappear from UK phones over privacy concerns

GB News is located within The Point at Paddington, north London

Breaking GB News in breach of Ofcom rules for second time

A new report from Ofcom states millions of UK households are missing out on cheap broadband

Millions across UK missing out on cheap broadband deals
Millions of families across the UK are currently missing out on cheap broadband deals, according to broadcasting regulator Ofcom.
Charlotte Hawes

UK’s most Ofcom complained about TV shows

Stacey Solomon (Photo: Getty)

Watchdog verdict over BBC Sort Your Life Out rabbit cruelty complaints

GB News Match of the Day episode receives Ofcom complaints

GB News breaches Ofcom rules with Mark Steyn programme

The price of Royal Mail first and second class stamps are to increase

Royal Mail to increase price of first and second class stamps

And and Dec’s Saturday Night Takeaway returns this weekend

ITV Saturday Night Takeaway get complaints from viewers

MP Matt Hancock has launched TV production company ‘GreenHazel’

Matt Hancock launches TV production company as he pursues media career

LONDON, ENGLAND - FEBRUARY 11: EDITORIAL USE ONLY: Sam Smith performs on stage during The BRIT Awards 2023 at The O2 Arena on February 11, 2023 in London, England. (Photo by Gareth Cattermole/Gareth Cattermole/Getty Images)

Sam Smith’s BRITs 2023 performance sparks over 100 Ofcom complaints

An aerial view of work machines and diggers at the site of collapsed buildings on February 16, 2023 in Hatay, Turkey

Capital FM: Ofcom complaints over Turkey-Syria earthquake ‘joke’

Cast of Love Island 2022. The reality series was the most popular show in the UK of 2022, followed by Netflix's Stranger Things and Strictly Come Dancing, affirming Britain's love for reality TV

Love Island contestants to close social media accounts for new series

Royal Mail threat to increase first class stamps price to more than £1

There is a wide range of social media platforms in 2022

Third of children have adult social media accounts according to Ofcom

Openreach is spending £11m upgrading homes to full fibre broadband in some parts of Lancashire

Full fibre broadband boost for Lancashire homes from £11m scheme

Sky launches cut-price broadband deal for people on benefits which could save yo...

The BIBAs awards ceremony

Lancashire video specialist and BIBAs sponsor highlights digital marketing surge

Find out which areas of Lancashire have the fastest download speeds below.

New research reveals discrepancies in internet speeds across Lancashire

Affected customers will see their phone and broadband bills go up by an extra £3.50 per month (Photo: Shutterstock)

Four million homes missing out on £144 saving on broadband bills

Penwortham residents join South Ribble Borough Council's Liberal Democrat group leader David Howarth (centre) and Broad Oak ward councillor Angela Turner (to his left) in protest at being denying a say in plans to build a new 5G mast on Blackthorn Drive

'Give us a say': locals demand to be heard over plans for a 60-foot-tall 5G mast

British households contain more than £20 billion worth of unused technology - in...

Regulator Ofcom said it had received 33 complaints per 100,000 customers that Virgin Media had during the first quarter.

Virgin Media most complained-about telecoms provider

Piers Morgan has been cleared by media regulator Ofcom over his controversial comments about Meghan Markle (Getty Images)

Piers Morgan cleared by Ofcom over Meghan Markle comments which sparked 50k comp...

Photo Neil Cross; Barbara and Richard Farbon with Gavin Hughes protesting against Open Reach in Bretherton

Villagers protest over £22,000 cost to install full fibre broadband to 18 'misse...

Ofcom will be able to rule on complaints over bias or inaccuracy. (Photo: Shutterstock)

Streaming giants to be regulated in same way as traditional broadcasters under n...

Ofcom will be given powers to block access to sites and issue large fines for the firms that fail to protect users (Shutterstock)

Social media firms could face big fines over abusive content under new laws - wh...

Ben Shephard has co-presented Good Morning Britain since 2014 (ITV)

Ben Shephard is reportedly set to replace Piers Morgan - here's why

The Government has announced the first areas of the UK which will benefit from ultra-fast broadband (Photo: Shutterstock)

These are the UK areas due to receive ultra fast broadband first - and when it w...

BT plans to provide high speed internet to 20m UK homes - but will it cost customers more? (Photo: Shutterstock)

BT plans to provide high speed internet to 20m UK homes - but will it cost custo...

Piers Morgan received more than 57,000 complaints over his comments about Meghan Markle (Photo: Shutterstock)

Piers Morgan draws most complaints in Ofcom history after Meghan Markle comments...

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