‘Virgin have been top notch’ - Your reaction as new franchise takes over the West Coast Main Line
The joint partnership was awarded the West Coast Partnership (WCP) contract, which also includes responsibility for running the first HS2 trains from 2026.
The companies are suing the DfT over its decision to disqualify their WCP bid due to a row over pensions.
We asked for your views on the changes on our trains and here is a selection from our Facebook page.
I have used the Virgin trains for years and never had a problem with them.A few minor delays, but staff courteous and trains fast and clean.
Completely agree. Am devastated Virgin won’t be running this. Guess I won’t be travelling to London.
I’ve never had a problem with Virgin Trains, only Northern, such a shame.
Never had any problems with Virgin. Staff always friendly and helpful, especially when travelling with my disabled daughter. Of course there’s been delays but it’s usually a track/line or intruder issue.
I’ve never not had a problem with Virgin Trains. I’ve commuted a lot over the last three years and I don’t think I’ve ever had a train that’s been on time. Despite this, I hope this isn’t true just for the job losses and chaos this will cause. .
Emma Louise Heaton
Great to see the Government’s commitment to the EU by giving the service to an Italian company. Lol.
An Italian company owned by the Italian Government! I just don’t understand the logic in this at all
Best news I’ve heard all year, Bye bye Virgin and good riddance
Such a shame they were not even able to bid for this. The government blocked them. I enjoyed my traveling with Virgin West Coast,
Always loved the service by Virgin at Preston Railway Station, as an individual with disabilities, they have been top-notch every single time… This is such a shame
Robert Juan Greggor
Always had great service on my travels with Virgin always on time when i used them service on train great
Even Richard Branson isn’t safe from the “if you don’t agree with us you are dead to me” party.
Virgin is a great service at reasonable fare costs.
Good service from Virgin.