'Death threats' made to staff at Rufford cafe after altercation with "exceedingly rude" customer

Bosses at a picturesque Lancashire cafe have revealed their shock at death threats being made to staff.

Tastebuds At The Wharf in Meadow Lane, Rufford, has top ratings on Google and Tripadvisor, and has been hailed as “a great place to relax”.

But on Friday, July 3, things got less than convivial, when staff say they had to deal with an “exceeding rude and disrespectful” customer, which then spiralled into a worrying chain of events that triggered police involvement.

The cafe said they are experiencing an increase in “unprovoked, demanding and aggressive behaviour by a minority”.

A statement was released on their Facebook page which said: “As some customers may be aware, an incident occurred last Friday at Tastebuds Cafe between a customer and members of staff.

“The customer became exceedingly rude and disrespectful and was informed of Tastebuds zero policy with regards to that type of behaviour towards all members of the team. This resulted in the customer posting negative and fabricated reviews on social media over the weekend, inciting hatred and death threats.

“The police where subsequently notified and a Crime Number was issued pending investigation. We value all customers but are experiencing an increase in unprovoked, demanding and aggressive behaviour by a minority.

“The policies and procedures we adopt are for the good of all customers and staff alike. We ask for understanding in this matter and trust your visit to Tastebuds will be most enjoyable.”

Dozens of people have reacted with messages of support for the staff.

Lancashire Police have been approached for comment.