New service lets drivers update DVLA details in minutes instead of days

Friday, 19th June 2020, 10:00 am
Updated Friday, 19th June 2020, 10:00 am
(Photo: Shutterstock)

The DVLA has announced a new service that allows drivers to update some of their personal details in a matter of minutes, cutting the time it takes to receive a new, up-to-date vehicle log book.

From June 18, motorists moving house will be able to register their new address with the licensing agency online, rather than having to update their paper copy of the V5C and send it off in the post.

The process takes a few minutes and the DVLA says it should cut the wait for a replacement logbook from as much as six weeks to just five working days. Last year it received more than 1.4 million paper applications for change of address on a vehicle record.

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Failing to notify the DVLA of a change in address is a criminal offence and carries a maximum fine of £1,000.

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The announcement comes as the housing market in some parts of the UK begins to open up again.

As well as changing the address on a vehicle logbook, drivers must also update their licence and any paperwork relating to private number plates held on retention. Failing to update licence details can also see motorists fined up to £1,000.

DVLA chief executive Julie Lennard said: “We’re launching this service at a time when online services are becoming even more vital to help people get back on the road. This new online service is quicker and easier than sending your log book to DVLA so if you’ve just moved home try the service and see how simple it is.”

The move is the latest effort by the DVLA to get more drivers to use its online services, which also include taxing vehicles, checking their MOT status and history, and applying for, replacing or making changes to a driving licence.