It’s a challenging time of year for the healthcare system. Flu cases in hospital have already hit last year’s peak, norovirus cases are rife and the NHS has warned about a “quad-demic” of illnesses over the festive season.
Despite the pressures, it appears that the vast majority of us are already happy with how our local practice operates, according to the latest GP Patient Survey, produced by Ipsos on behalf of NHS England.
Almost 700,000 patients in England completed the 2024 survey, which gathers information on how patients feel about their local GP. It reveals the best and worst surgeries in North West and beyond.
Across the country, the majority of patients described the overall experience as ‘very good’ (37.1%) or ‘fairly good’ (30.2%).
Not everyone is as happy with their local practice though — 9.4% said their overall experience was ‘fairly poor’ and 9.5% described it as ‘very poor’. The survey was carried out between January 2 and March 25.
Here we reveal the GP practices in North West which were voted the best by you. Surgeries are ranked by the proportion of patients that said they were ‘very good’.
13. Kenneth MacRae Medical Centre, St Helen's
There were 241 survey forms sent out to patients at Kenneth MacRae Medical Centre in St Helen's. The response rate was 43%, with 102 patients rating their overall experience. Of these, 84% said it was very good and 14% said it was fairly good. | Google Maps
14. Dr Zaman, Worsley Mesnes Health Centre, Wigan
There were 321 survey forms sent out to patients at Dr Zaman, Worsley Mesnes Health Centre, Wigan. The response rate was 36%, with 116 patients rating their overall experience. Of these, 83% said it was very good and 13% said it was fairly good. | Google Maps
15. Park Lane Surgery, Milnthorpe
There were 257 survey forms sent out to patients at Park Lane Surgery in Milnthorpe. The response rate was 49%, with 124 patients rating their overall experience. Of these, 80% said it was very good and 16% said it was fairly good. | Google Maps
16. Lunesdale Surgery, Kirby Lonsdale
There were 238 survey forms sent out to patients at Lunesdale Surgery in Kirby Lonsdale. The response rate was 44%, with 104 patients rating their overall experience. Of these, 79% said it was very good and 17% said it was fairly good. | Google Maps