Lancashire-based business on fast track with move to bigger premises

Hannah’s national online company, Supplement Solutions, is now based in 10,000 sq.ft premises in the centre of the North Lancs village, centrally located between Preston, Blackpool and Lancaster.

She has also realised her dream of opening a large retail shop for her business in the building, allowing customers to browse products in real life as well as on the web.

Founded by Hannah almost 20 years ago in Scorton, her company today stocks over 5000 nutritional supplements designed to keep horses in good shape.

Her new shop incorporates a new venture, Safety Solutions, which offers the fitting of riding hats and body protectors by staff trained by the British Equestrian Trade Association

Currently employing six people, Hannah hopes soon to be taking on more staff as the business grows – but, she says, new recruits will have to be horse lovers, just like her existing team.

Hannah is herself a keen rider, and holds an honours degree in Equine Science.

Supplement Solutions was previously based in nearby premises a third of the size of her new base into which the business moved in 2011 as business began to take off.

As well as warehousing, offices, and the new retail shop, the new HQ will also house a fulfilment centre from where products are despatched across the UK and overseas.

Hannah’s business also provides a much-valued telephone help-line which dispenses personal advice on horse health issues to animal owners.

Supplement Solutions is accredited by the British Equestrian Trade Association, and is a multiple winner of the body’s Retailer of the Year national award.

Hannah said it was an exciting time to be making the move as spring traditionally sees the start of one of the busiest seasons of the year for her business:

“Demand for our animal supplements rose sharply during the pandemic when travel restrictions meant that people relied increasingly on shopping online,” she said.

“Happily for us, they discovered that we could provide a competitively wide choice of products, keen prices and a great quality of service – which means they stayed loyal to us.

“Our old premises was a butcher’s, and our new HQ is a former potato depot – so our eldest son thinks “Sausage” and “Mash” would be far better names for the properties!” she added.

Hannah and her husband Henry – who was brought up in Great Eccleston – have two school-age sons and live in the nearby village of Cockerham where Henry’s family owns Moss Wood Caravan Park.

More information about the company is available at www.SupplementSolutions.co.uk