Train companies urged to compensate non-season ticket holders in Lancashire

Lancashire commuters have endured weeks of disruption
Lancashire commuters have endured weeks of disruption
0
Have your say

Train companies have been urged to compensate non-season ticket holders in Lancashire quickly in the wake of the recent rail chaos.

The call comes after Transport for the North’s board met and agreed with the Department for Transport to an initial package to compensate season ticket holders in areas worst affected by rail disruption.

John Cridland, Chairman of Transport for the North, said: “We know that the past few months have been very frustrating for many northerners, with those who regularly travel by train being heavily affected.

“The Transport for the North board has been pressing the rail industry to adequately compensate those who have suffered the most. I’m delighted that we are now able to start doing this but there is still more work to be done.

“Compensation for season ticket holders will be administered directly by the train operating companies, with Northern and TransPennine Express due to announce details of how people can claim very soon.”

Board members called for more to be done to recompense others who have been affected, including regular rail travellers who do not hold season tickets.

And the package agreed will also include a marketing campaign to promote tourist hotspots such as Blackpool and the Lake District which have been adversely affected by the rail disruption.

Transport for the North recommended that: *Season ticket holders in the areas worst affected by extended rail disruption receive compensation equivalent to the cost of four weeks’ worth of travel.

*Season ticket holders in other areas affected since the timetable change on May 20 to receive compensation equivalent to the cost of one week’s worth of travel It is expected that the agreed compensation scheme will be implemented rapidly."