Frustrated rail users suffer fifth day of delays and cancellations on Northern network

Frustrated rail users face another day of disruption on Northern services in a week where timetabling changes and strikes caused chaos across the network.

Friday, 25th May 2018, 9:53 am
Updated Friday, 25th May 2018, 10:01 am
Train users are facing a fifth day of problems on Northern services

Commuters setting out to work this morning were greeted with delays and cancellations. According to Northern's website "a shortage of drivers" is the reason for the problems.

There are currently delays and cancellations on the Manchester - Blackburn - Clitheroe line, the Manchester Airport- Blackpool North as well as many others across the county.

Northern says the problems developed after they attempted to add an additional 1,300 train services a week - a move which required a major restructure of the current timetable.

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Train users are facing a fifth day of problems on Northern services

David Brown, Managing Director at Northern, said on Wednesday: “We are doing everything we can to minimise cancellations and delays and keep our customers informed. It has been difficult for many of our customers, in particular on a number of routes around north Manchester extending up to Blackpool, and we are very sorry for this.

“We are introducing 1,300 new train services a week, and fitting in these and other train companies’ services has meant that we have had to change 90% of our timetabled trains. This is the biggest modernisation that the Northern railway has had for generations.

“The new timetable was planned and delivered in 4 months compared to the normal 9-12 months because a key improvement – electrification of the Manchester-Bolton line – has been delayed and this meant rewriting our plan and then training drivers at the last minute.

“We know the situation isn’t good enough and for that we are truly sorry. We‘re implementing actions that we have agreed with the Department for Transport. Our customers deserve better and that’s what we’re focused on delivering.”