A report which prompted the closure of a nursing home has finally been released to the public.
Minutes after Care Quality Commission (CQC) inspectors arrived at Cuerden Grange Nursing Home in Station Road, Bamber Bridge, owners announced it would close – leaving 33 residents to find new accomodation.
Inspectors found the home was failing in all five key areas, meaning it was not safe, effective, caring, responsive or well led. They had to intervene on several occasions to ensure people received safe care.
On one occasion staff had to be prompted to move someone to the toilet after they were left sitting in the same position for more than six hours, when their care plan stated they needed assistance to use the toilet regularly.
Inspectors also found two people were given food to eat while lying flat in bed, at risk of choking.
On two more occasions, staff were seen dragging people in recliner chairs backwards with their feet scraping.
The report states: “People’s safety was compromised in many areas.
“We found risks to people’s health, safety and wellbeing had not been mitigated, and staff had not followed risk management strategies set out in people’s care plans.”
It continues: “The majority of the staff had not received recent vulnerable adults safeguarding training and lacked insight into institutional abuse and neglect by omission of care.
“We also found shortfalls in the management of people’s medication.”
It was noted there were not enough staff and morale was low.
People were left sitting for long periods without meaningful activity or positive interation, some people’s drinks were out of reach and GP referrals were not always made when someone’s condition deteriorated.
Inspectors found the provider was in breach of eight regulations, with no registered manager in place.
When the home closed in August, owner Keith Lowe of Cuerden Developments Ltd said issues related to an inability to recruit suitable nurses. He was unavailable for comment.
Cuerden Grange Residential Home which shares the same site has been found to be effective, caring, responsive and well led.