Preston in the dark on power cuts

REMINDER: Jonny Morgan
REMINDER: Jonny Morgan
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The region’s power network has completed its biggest awareness campaign, following research showing the majority of people in Preston didn’t know who to call during a power cut.

Independent research revealed 84 percent of customers in the Preston area were unsure of who to call during a power cut and 57 percent wrongly believed they should contact their supplier.

In response a three-month campaign targeted customers with more than 1.7million leaflets delivered to homes and businesses as well as newspaper, radio and online adverts.

Jonny Morgan from ENWL said: “It’s vital that people in the North West know that we are on hand 24 hours a day, seven days a week if they need us, so they’re not left in the dark.”

In a power cut customers can contact ENWL by phone on 0800 195 4141, via website at, Twitter @ElectricityNW, or for live updates.

Vulnerable customers can also sign up to the company’s Priority Services Register by phoning 0800 195 4141.