Penwortham sight loss charity applauding its volunteers during the coronavirus crisis

Galloway’s volunteers have been continuing to support blind and visually impaired people across Lancashire and Sefton.

Alison Spencer, of Walmer Bridge, has been helping the charity for eight years and has even encouraged her three granddaughters, Isabel, nine, Olivia, 14, and Rebecca, 16, to help out.

The 74-year-old, who provides support at the charity's Penwortham social group, has been ensuring members do not feel isolated during lockdown by regularly phoning them for a chat.

She said: “I love my Tuesday social group and chatting with people. In some cases, it can be the only chance they get to speak to someone all week. I would make people brews and sort lunches out. I also ran a discussion in the afternoon, where people could voice their opinion on topics in the news.

“But at the moment, following lockdown, things have had to change. I ring around seven or eight people each week and they also ring me. We just have a chat and pass useful information on. For many of these people, they are sitting in a flat on their own. They shut the door and that is it. It feels so important, now more than ever, to open that door for them, by providing these calls.

“I also take part in the weekly group teleconferencing call, Talking Together, which is brilliant. It brings together everyone who would have gone to the social groups.

“I love the social side of volunteering. Before lockdown, I brought my three granddaughters, and they would give the members cups of tea and biscuits. Rebecca once had a one-to-one session with someone to help them use their iPad and she was thrilled to be able to help.

“The social group has even helped my youngest granddaughter grow her confidence as she wouldn’t speak to anyone at first, but now she won’t stop talking.

“The girls have also provided support at the Galloway’s Santa’s Grotto for the past few years, by helping with the gift wrapping.”

Alison, a former teacher in a secondary school in Southport, helps out with other tasks, such as stuffing envelopes, and has enjoyed many outings. These have included a holiday in Portugal, as well as residentials to Coniston Water Park, Whitby and Llandudno.

But she says her favourite activity is the annual Morecambe Bay Walk fundraiser, which this year has been postponed due to the pandemic.

Over the years, the mother-of-two has reduced her volunteering to take care of her husband, Austin, 83, who has dementia, but she says her friends at Galloway’s provide as much support to her as she does for them.

She said: “They know what is going on at home and they support me.

“They are my friends and I would like to think they count me as their friend.”

Alison understandis what it is like to lose some vision, as she was diagnosed with a detached retina eight years ago.

“I do have eye problems, but when you listen to others, it is not that bad at all," she said.

“Around eight years ago, I had booked to go on cruise to the Arctic, but instead I had to go to Manchester Eye Hospital as I had a bleed behind my eye.

“I had a detached retina, which came off seven times. I had to have laser treatment. It was not a good time. The sight in that eye is reasonable now – I learnt to adapt.

“No-one had told me about Galloway’s at the time, but now I make sure I tell people about its services and promote it wherever I can.”

The charity has more than 200 volunteers, many of whom are blind or partially sighted themselves. Together they contribute more than 20,000 hours to the charity each year. So, during Volunteers’ Week, the charity wants to say a great big thank you.

Alison added: “Galloway’s has a fantastic group of volunteers who are willing to help others. I am just one member.”

If anyone wishes to become a volunteer, please register via https://www.galloways.org.uk/emergency-volunteers