Nursing home ordered to take action by watchdog

Change needed: Cuerden Grange Nursing Home in Bamber Bridge, near Preston
Change needed: Cuerden Grange Nursing Home in Bamber Bridge, near Preston
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A nursing home that failed the majority of areas during a recent inspection has been ordered to put together a report explaining how it will make improvements.

Cuerden Grange Nursing Home in Station Road, Bamber Bridge, near Preston, was visited by the Care Quality Commission in May.

The health watchdog has now published a 24-page inspection report outlining where the home is failing.

The CQC highlighted issues over the care and welfare of residents, medicine, management, equipment and the quality of the service.

Today home bosses said all issues had been resolved.

While inspectors said some aspects of care are delivered well they said “the current arrangements for assessing people’s needs, support planning and reviews did not protect people from the potential risk of receiving inappropriate care or treatment.”

Inspectors also highlighted that:

• People were not fully protected against the potential risks associated with some medicines.

• People were at risk of not having their medication when they needed it.

• The lack of consistent and effective leadership had resulted in staff not receiving adequate support.

• There was insufficient equipment in place to meet the needs of residents.

Inspectors noted that monitoring quality in the home had been impacted because there had been three different managers in one year but said a new manager had recently been appointed.

However the health watchdog said staff were “considerate, respectful of people’s wishes, and delivered care and support in a way that maintained people’s dignity”

In the report the CQC said: “We have asked the provider to send us a report by 24 June 2014, setting out the action they will take to meet the standards.”

Cuerden Grange Nursing Home manager Lesley Brown said: “We have had a temporary loss of management and our normal exemplary standards had been slightly affected.

“All issues with the nursing home have now been resolved.”

Cuerden Grange nursing home is on the same site as its sister residential home.