Mum tells of agony after losing teeth from tooth whitening treatment

Kellie Taylor who lost her two front teeth after an illegal tooth whitening procedure went wrong.
Kellie Taylor who lost her two front teeth after an illegal tooth whitening procedure went wrong.
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A mum lost her two front teeth when cosmetic dental treatment went wrong.

Kellie Taylor now has to wear false teeth after an illegal course of tooth whitening weakened her gums.

Her dentist tried to save her teeth but she was eventually forced to have them removed. Now Kellie, 43, is planning legal action against the beautician who did the treatment.

Natalie Kowalczyk was prosecuted by the dental regulator for carrying out illegal tooth whitening at a Lancaster salon.

Kowalczyk admitted unlawfully practising dentistry during a hearing at Lancaster Magistrates’ Court. She was sentenced to a 12-month conditional discharge and ordered to pay £250 compensation to Kellie for the pain and suffering she went through.

Kowalczyk also had to pay £65 to refund the cost of the treatment which took place at Jo & Cass on Great John Street.

Kellie said: “It’s really annoyed me. I’m glad she was guilty but it doesn’t do anything for me short-term.

“£315 doesn’t cover the pain and suffering I’ve had.

“I thought everything was legal and above board. Halfway through the treatment I told her it was hurting. She told me this was normal.

“Afterwards my teeth were sore and sensitive. This carried on for two weeks. I was in agony and on painkillers.

“I then went to my dentist and he said something definitely wasn’t right. The stuff she’d used had penetrated my gums and made my teeth really weak. The dentist tried to save them but it didn’t work. I had to have them taken out.”

By law, tooth whitening must only be carried out by registered dentists, dental hygienists, dental therapists and clinical dental technicians working to the prescription of a dentist.