Failings at home are having ‘major impact’

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A nursing home has been rapped by the health watchdog for the second time this year.

The Care Quality Commission has published an inspection report following its visit to Lake View Nursing Home in Withnell, Chorley, and identified a series of failings which they say are having a ‘major impact’ on residents.

Earlier this year the Evening Post reported that the home had failed in a number of areas following an unannounced inspection. A follow up inspection was carried out in June and the CQC said the issues have still not been addressed.

The watchdog has told the home it needs to make improvements in the following areas: Safety and suitability of premises; Assessing and monitoring the quality of service; Notification of other incidents.

The watchdog added: “The homes own maintenance records showed there was no hot water to the showers in six en-suite rooms since at least the beginning of 2014 when the current ‘water quality records book reviews’ were put in place. Staff spoken with were aware of the problem but could not give an indication of when this problem would be resolved. This meant people were unable to use their facilities.”

Inspectors also reported that there was not enough staff to care for people living in the room and there had been three changes in manager in the past six months and important documentation in care files had not been updated.

The home provides accommodation for up to 51 and also has a specialist unit for people suffering from mental health problems associated with dementia.

A spokesman for Embrace Group which runs the home said: “The health and well-being of the people we support is our number one priority. We are working closely with the CQC and other authorities and have put an action plan in place to address the areas raised in the regulator’s report.”