More jobs up for grabs at Preston call centre

NCO offices in Preston
NCO offices in Preston
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Another 100 jobs are up for grabs at a Preston call centre which took on hundreds of staff earlier this year.

NCO Europe Limited, part of the global EGS group, announced today that it plans to hire more customer service representatives, before the end of November.

These new positions are in addition to the 150 people hired over the last four months bringing the total up to 450 at the site, and are as a direct result of the overall success of the programme.

Managing director Nick Ford said: “Our continued expansion here in Preston is a reflection of the outstanding performance of our employees and the trust we’ve earned from our clients.

“Our competitive salaries, and opportunities for advancement and progression make NCO a great place for employees to build a career at our European Headquarters in Preston.”

The new positions will provide customer care solutions in support of an un-named global telecommunications client.

NCO is part of Expert Global Solutions (EGS) a global customer service organization, delivering outsourcing solutions, for customer and financial care.

Serving the world’s leading companies, EGS said its aim was to help decision-makers delight their customers and deepen brand engagement.

With revenues of more than $1.1B in 2014, EGS has more than 40,000 employees in more than 70 locations across 10 countries.

NCO has been providing outsourcing solutions in the UK for more than 50 years and specializes in adding value to the entire customer lifecycle providing financial, customer care and back office support .

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