Staff at a Lancashire horse health business are riding high after beating hundreds of other firms competing for the title of Britain’s top specialist internet retailer.
Hannah Wild and her team at Supplement Solutions emerged as the overall category winners at the annual British Equestrian Trade Association (BETA) Business Awards this month.
Hannah’s company stocks over 5,000 products designed to keep horses in good shape, including many types of nutritional supplements.
Her company also dispenses advice to horse owners on how best to care for their animals – and it was the nominations of these customers that helped propel the firm to the top spot.
But before being named winner, Hannah’s company was subjected to “secret shopper” tests by judges in the run-up to the glittering awards ceremony at the National Motorcycle Museum in Birmingham.
A keen rider and teacher, Hannah launched her business ten years ago after working as technical manager for a manufacturer of horse supplements in Lytham.
Today, Hannah and her team supplies customers by mail order, not just in Britain but also worldwide from the company’s base in the centre of Great Eccleston.
The BETA award is Supplement Solutions’ second triumph in recent weeks, for last month staff member Katie Hest received a special award for her horse care knowledge.
Katie gained the highest marks in Britain in the professional E-SQP exams
“We have invested heavily in internet technology to build our on-line business, but we never lose sight of the fact that helping individuals and their animals is at the core of our work.”