A POULTON BMW service engineer has become the only technician in England to retain BMW Master Technician status five times in succession.
BMW requires all Master Technicians to re-qualify for the accreditation every five years. And Harold Bowden’s success – after working in the industry for over 40 years – is the first time anyone has achieved that consistent level of product knowledge performance in the country.
Harold (pictured) is one of only 66 master technicians in England. And, along with colleague Paul Whittaker, Harold is one of two master technicians at Lancashire BMW dealer group Bowker.
Harold said: “It’s quite a high level of knowledge, but it needs to be. I do a lot of training in my own time, at weekends and evenings. And fortunately, I’m genuinely interested in the cars so it makes it a little easier for me.
“The technology is always changing. There are new hybrids and electric vehicles in the range; so there are always new engine developments or new gadgets to widen our mechanical knowledge.
“Each car from an old classic to new model can be a challenge. Everyone here puts a lot of effort in to maintaining our product knowledge. And Bowker invests in us too. So it’s a good balance.”
Harold passed the industry-recognised exams featuring a range of online, practical, diagnostic and theoretical tests.
He has also achieved the title of AAE (Advanced Automotive Engineer) which is a special engineering grade awarded by the IMI.
Wayne Hyatt, Bowker BMW and MINI service manager said: “Everyone knows their stuff, but Harold’s fifth consecutive award has taken it to a new level. It’s a unique achievement in the country.”