Digital revamp of Lancashire Jobcentres

Changes: Esther McVey
Changes: Esther McVey
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Old-fashioned “signing-on”, job cards in windows, and Full Monty-style dole queues are being consigned to the past as Jobcentres in Lancashire undergo a digital revolution.

High-tech equipment, including specially-designed computers that bring all services into one device is being installed at Jobcentres right across the county.

Changes are already having a positive impact in some of the county’s offices, such as Preston, Leyland and Chorley.

More than 700 sites across Britain are being digitally transformed, bringing Jobcentres into the 21st century and making it easier for people to find work.

Around 23,000 electronic signing pads will also become a new fixture at Jobcentres around Britain – signalling an end to the old-fashioned paper booklets that jobseekers carry around and sign every time they visit. Making the process paperless will save more than £1m a year, while also helping to improve security and reduce fraud in the welfare system.

The removal of “jobpoints” – a fixture of Jobcentres for two decades – and the installation of new computers will also save more than £2m every year.

Free WiFi and 6,000 digital jobsearch computers will also be installed at Jobcentre Plus sites across Britain.

Minister for Employment, Esther McVey, said: “Every day, Jobcentres across the country are helping people into work, contributing to record falls in unemployment. But as the economy grows and the jobs market changes, so are Jobcentres.

“Long gone are the Full Monty days of job cards in the windows and queuing for your dole.”

The electronic signing pads will be appearing in Jobcentres from this month.