Boom in click and collect orders expected

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With Christmas just days away, retailers are gearing up for a surge in Click & Collect orders resulting from booming online sales over the festive period.

According to independent research commissioned by Barclays’ Retail & Wholesale banking sector team, North West retailers say they are set to see growth of 48 per cent in Click & Collect orders over Christmas, on top of impressive growth last year, which saw 5.7 million consumers using Click & Collect during the week of Christmas in 2013.

This predicted spike comes with an increased confidence about Christmas trading. Seventy per cent of retailers say they are feeling more confident compared to last year, when just over half were feeling optimistic about the trading period ahead.

Most retailers (84 per cent) believe Click & Collect has become a permanent fixture within the delivery market