Patient satisfaction with GP surgeries has slumped considerably in the past year across England, results of an official NHS survey show.Patient satisfaction with GP surgeries has slumped considerably in the past year across England, results of an official NHS survey show.
Patient satisfaction with GP surgeries has slumped considerably in the past year across England, results of an official NHS survey show.

GP patient survey: the best and worst rated doctors’ surgeries in Preston in 2021

In a year when GP appointments were more likely to be a phone call than a face-to-face meeting, it seems patients’ satisfaction with their local surgeries has remained high.

That’s according to the latest GP Patient Survey, produced by Ipsos MORI on behalf of NHS England.

The survey contacted 2.4 million people from January to April of this year to gather information on how patients feel about their local GP service, and around a third of them responded.

The results reveal the best and worst surgeries in Preston and beyond.

Across the country, 83% of people described their overall experience as ‘very good’ or ‘fairly good’, slightly higher than last year’s rate of 81.8%.

But two-in-five (42%) admitted to avoiding making an appointment when they had needed one.

The most common reason for this was not wanting to be a burden on the NHS, followed by not wanting to catch Covid.

Are you happy with your local GP practice? Here we reveal the GP practices in the NHS Greater Preston Clinical Commissioning Group area which were voted the best/worst by you.

Surgeries are ranked by the proportion of patients who said they were ‘very good/poor’.