The Samaritans are urging volunteers to come forward to help the organisation in its vital work in Preston.
Last year, Preston Samaritans had 110 volunteers and the branch answered 25,450 calls for help, according to new figures released this week.
In the North West, there were 1,796 volunteers and the service was contacted 530,723 times by people struggling to cope.
The figures also show the number of people volunteering with Samaritans across the UK and Ireland in 2013 reached a 10-year high of 21,200.
The Samaritans rely entirely on the hard work of its volunteers to offer its services .
Neil Gray, director of Preston Samaritans, said: “I am so grateful to our volunteers at Preston. We wouldn’t exist without the commitment of these generous people.
“We know that our callers benefit from having a real person at the end of the line, someone who is trained to really listen to them.”
To volunteer, call the Preston office on 01772 822022.