A residential home has been ordered to make improvements after it failed to meet standards in a number of areas including cleanliness and safety.
Aadams Residential Care Home in Deepdale, Preston was visited by inspectors from the health watchdog the Care Quality Commission.
Inspectors failed the home in six of the 11 inspection areas and have told bosses improvements need to be made in terms of cleanliness and inspection control; safeguarding service users from abuse and the safety and suitability of the premises. Inspectors also found there was no registered manager, people had not been given a contract of residence informing them of their rights and responsibilities whilst residing in the home and the home did not have a good enough system in place to identify, assess and manage risks to the health and safety.
Today bosses at the home said they acknowledges the areas highlighted but claims there were some inaccuracies in the report.
A 32 page report has been published following an inspection in January at the home in Peel Hall Street, Deepdale did acknowledge areas where the home met standards, including staffing, the management of medicines, supporting workers and the care and welfare of people using the services.
A spokesman for the home said: “We at Aadams residential care home are constantly trying to achieve and provide the optimum level of care, facilities and amenities for all our service users. This is our most important core value within our organisation. We take pride in the person centred care we provide and we are continuously striving to improve our Service User experience.
“We acknowledge the areas which the CQC feel we have not met, however we have since submitted a document referring to many factual inaccuracies within the report.
“There has been a restructure in the management since the previous manager with a view to ensuring that we at Aadams residential care home achieve and provide the best possible quality of experience for our service users.
“Moving forward, The home has submitted an action plan which was sent to CQC for the actions they felt needed addressing, many which were addressed within 24 hours of the inspection.
“After our telephone conversation with the CQC inspector earlier today, the inspector confirmed they were happy with the comments and how the actions are/have been met.
“Nevertheless we have reviewed the report and always striving to improve our service and you will note the report highlights that the care we provide is off a good standard.”