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New app to help tackle noisy neighbours

The new Noise Nuisance App from South Ribble Council

The new Noise Nuisance App from South Ribble Council

Environmental health bosses have launched a new app to help people record noisy neighbours and report them in a click of a button.

South Ribble Council’s Noise Nuisance App can be downloaded for free to mobile phones or tablet devices and used to record noise and create a diary of complaints.

In the past, residents making a complaint to the authority about annoying noise such as barking dogs, loud music or late night parties were asked to fill in paper diaries.

The new log will show how often the incidents are happening, how long they last for and allow officers to collect evidence and decide on the next step – whether that be a visit to the address or the installation of monitoring equipment.

It will not only automatically capture the date and time of the noise, but also take a digital recording that will be sent to the council to assist with the investigation.

Officers are tasked with deciding whether the noise can be classed as ‘unreasonable’ and if so can serve an abatement notice asking for the offender to stop.

They also have the power to seize equipment and even prosecute individuals if the nuisance persists.

Last month the council silenced one noisy neighbour by confiscating 700 vinyl records, 270 CDs and 170 cassettes as well as a TV, DVD player, Freeview box, speakers and a mini component system.

The haul was the biggest ever confiscated by the council after action was taken against Simon Mayor, 40, of Teal Close, Leyland, who was playing loud music in his upstairs flat from mid-afternoon until the early hours of the morning.

Between April and October 2013, the council received more than 320 complaints about noise from residents.

It deals with around 700 in total every year.

Coun Peter Mullineaux, the council’s deputy leader and cabinet member for neighbourhoods and street scene, said: “This is a fantastic tool that will not only help us in our bid to crackdown on noise nuisance, but also help reduce costs and the amount of paper we use for the diaries.

“I’d encourage anyone living with noise nuisance to download it and give it a try.”

To download the app visit www.southribble.gov.uk.

 

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