DCSIMG

Calls for action on rail fare dodgers

Northern Rail train

Northern Rail train

 

A survey has claimed hundreds of tickets are going unchecked on our railways every day.

A report released by Travel Watch North West showed that in more than a quarter of journeys studied, passenger tickets were not checked.

The survey analysed 120 journeys made on Northern Rail services in recent months.

It claimed that on 27 per cent of journeys, the train conductor did not check passengers’ tickets and was not seen in the carriage travelled in. A survey carried out a year ago showed this happened on 26 per cent of journeys, and the group said it was “worrying” the situation had not improved.

A statement from the group said: “While it is acknowledged that conductors have to carry out a multitude of sometimes conflicting duties, ticket inspection and passenger care is still an area that requires the management of Northern Trains to be more vigilant to address the scourge of ticketless travel and exhibit good customer care by demonstrating a staff presence on trains.”

A Northern Rail spokesman said: “Overall, we have seen a reduction in ticketless travel in the North West.

“Not only have we significantly expanded our proactive revenue protection work around the network, but we are also providing more opportunities than ever for passengers to purchase tickets at stations, online and on-the-go. We have just launched our Get A Ticket campaign around the network to help us educate and inform passengers and reduce the number of people receiving fines for not buying a ticket.

“This includes two online videos and a series of station and train posters showing two scenarios where someone takes something without paying for it.”

Northern Rail said that in Lancashire, the most common journey where people are caught travelling without a ticket was from Preston to Manchester.

 

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