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Patients rate hospital in annual survey

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HOSPITAL patients in Central Lancashire have had their say on the care they receive through an annual survey.

Lancashire Teaching Hospitals are performing ‘about the same’ as other trusts who took part, according to the results.

The latest inpatient survey carried out by the Care Quality Commission (CQC).

The Trust was scored out of 10 in a number of areas and scored highly in the majority of them.

It scored 8.3 in the category about doctors, 8.1 in the category about nurses, 7.5 in the care and treatment category and seven in the category about leaving hospital.

However in the section relating to ‘overall views and experiences’ the trust, which runs the Royal Preston Hospital and Chorley and South Ribble Hospital only scored 5.2.

Karen Partington, chief Executive of Lancashire Teaching Hospitals NHS Foundation Trust said: “We are pleased with the results of the Inpatient Survey as we believe that every patient deserves to receive the very best care. 
“However we are not complacent, we have already made further improvements since the survey was undertaken and will continue to seek and act on patient feedback to ensure all patients always have a positive experience when staying in our hospitals.”

Patients were eligible to take part in the survey if they were over 16 years of age and had spent at least one night in hospital.

The survey was carried out across Royal Preston and Chorley Hospital in July last year with 387 patients taking part. The adult inpatient survey was carried out across 156 acute and specialist NHS trusts.

 

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