Chorley nursing home given clean bill of health

Failing Care Home Highgrove House
Failing Care Home Highgrove House
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A nursing home inspected by the health watchdog following concerns raised by an anonymous tip off has been given a clean bill of health.

Inspectors from the Care Quality Commission were called in to Highgrove House in Chorley following anonymous information in relation to medication, staffing and management issues at the home.

The watchdog has now published a report into the visit in November and found that the home is meeting standards.

The report explains: “We spoke to staff, people who lived at the home and looked at records to ensure that the home was providing a safe and efficient service.

“We discussed with the acting manager the concerns we had received. The concerns had been received directly by the Care Quality Commission (CQC) and had been anonymous.

“People were protected against risks associated with medicines because the provider had appropriate arrangement in place to manage medicines. We observed the lunchtime medication round at the home. The senior carer who was undertaking the medication round talked us through each person’s medicines and how they recorded any medication given or refused. We saw that people were given time to take their medication and the senior carer sat with people to ensure they had taken their medicines. People told us they were happy with the service they received from the home.”

Jagjit Sandher, operations director of Unity Homes, said: “Highgrove House has made great progress and that has been reflected in our recent CQC reports. We have achieved this with the hard work and dedication of all the staff at Highgrove House. CQC operate an open system for concerns which can be raised anonymously, our approach has been very transparent with a focus on improving standards.”