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The latest business news from lep.co.uk
The latest business news from lep.co.uk
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Callers to key government tax and benefit helplines are waiting twice as long to get through than last year, latest official records show.

Average waiting times for HM Revenue and Customs reached 10 minutes and 53 seconds in September, more than double the five minutes 21 seconds registered at the same point in 2013. Some 34.5 per cent of calls were cut off.