Telecoms firm delighted by rising turnover

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A Lancashire telecoms company has achieved its best financial performance since 2008 and emerged from the recession with a strong platform for future growth.

Business telephone systems installer Abbey Telecom has attained a robust set of end of year results, the highlight being the formal introduction of its “Simplicity” line rental and call usage packages to complement its existing maintenance services.

The company, whose local clients include Bowker BMW, Leyprint, Concept Building Solutions and Glendale Office Products, has reported that over 25 per cent of its existing customers have transferred to its call packages.

“We’re confident we’re in a much stronger position now to go for further growth than we have been for several years,” said managing director Tony Raynor.

“Like many companies we have to some degree been forced to ride out the recession and simply keep the business ticking over because the market for new business has been relatively flat.

“We saw early signs last year that confidence is returning and clients are either investing in extending and enhancing existing systems, or migrating across to the latest technology.”

With turnover up by 24 per cent since last year, growth has allowed Abbey Telecom to invest in new equipment and restructure its Blackburn headquarters, as well as taking on new staff to serve customers in the north west and beyond.