A dad-of-three who bit into a sausage and found a screw inside has slammed a supermarket for “putting his children at risk.”
James Gardner, 21, of Blackpool Road, Lea, Preston, was having a meal including Morrisons’ ‘Thick Pork Sausages’ with his girlfriend Rebecca Mee, 22, and two daughters Millie, four, and Jordie-Leigh, three.
Mr Gardner, who also has a one-year-old son, Joshua, said: “I bit into it and felt metal on my tooth so I spat it out and there it was. The screw was about half an inch long.
“It was pretty sharp. If it was just me I wouldn’t be so annoyed. I’m just glad it was in mine and not one of my kids’.”
Mr Gardner wrote to the supermarket following the incident, but said he received no response until he contacted Morrisons again and was told the case had been closed.
He said: “We’ve got a letter saying they can’t give a reason why it was in the sausage, stapled with a £20 voucher.
“I’m not happy with the response. I think they need to give an explanation of how it got there.”
The letter, from a customer service advisor at Morrisons, said he was concerned to learn Mr Gardner had found a “foreign body” in the food and offered his “sincere apologies”.
It reads: “The sample you kindly returned has been examined and found to be a screw. Regrettably however, they are unable to provide a definite explanation as to how it came to be in the product.”
The letter goes on to say that all finished products are subject to “thorough metal detection checks”.
It reads: “Metal detectors are checked on a regular basis by trained operatives to ensure they are functioning correctly.
“Should a metal detector fail any checks then all product packed since the detector was last shown to function correctly is re-detected.”
The Evening Post contacted Morrisons, which reiterated that all of its products “go through a rigorous quality checking process” to “ensure they meet the high standards our customers expect”.
A Morrisons spokesman said: “Unfortunately it appears that on this occasion, the sausages in question did not meet these standards.
“We would like to apologise again to the customer and welcome him to return to store.”