Drug dealing and anti-social behaviour are the biggest problems blighting Preston's neighbourhoods – but the city's residents are generally happy.
A total of 1,100 residents were quizzed about their views on the quality of life in the city as part of a national Place Survey.
Almost a quarter said anti-social behaviour was a problem in their area and 32% perceived drug use or dealing as a concern.
And the results showed a downward trend of people being satisfied with council services, with just 42% pleased with local authority functions.
It follows a raft of cuts at the Town Hall and County Hall.
Coun Eric Fazackerley, deputy leader of the council, said: "It is a concern and something that we do take seriously.
"Nationally, there is a downward trend of people being less satisfied with council services.
"I think this is because in the past, council tax levels have gone up without people necessarily seeing improvements in council services. We will therefore continue to focus on keeping council tax levels low whilst improving value for money to taxpayers."
On a positive note, 78% of Prestonians are generally satisfied with the area as a place to live and 77% believe people from different backgrounds get on well.
According to the results of the £6,300 survey, which will be carried out every two years, 33% feel they can have a say in local decision-making.
Coun Eric Fazackerley said: "These are interesting findings which confirm previous studies that show Preston is a good place to live and that local people are friendly.
"However, I don't wear rose-tinted glasses and I am aware that not everything in Preston is great.
"Clearly, like any city, anti-social behaviour is a problem but it is something that the council, the police and other partners are working
hard to tackle and improve."
The government questionnaire suffered "teething troubles" and was criticised for being complicated.
Response rates were lower than expected.
There have also been delays with publication of the data from the Department of Communities and Local Government.
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